Creating good digital foundations.

Summit Homes Group is amongst the top five building companies in WA, with a solid reputation built over four decades. The group comprises a number of sub-brands, each targeting a different type of home buyer. Easystart Homes is aimed at the very competitive first home buyer market. New Generation Homes caters to the second to third home buyer. The flagship brand, Summit Homes, targets the more affluent audience. Summit South West is pitched at customers looking to build down south. And Summit Projects is for the growing investors and developers market. The home building industry is extremely sales-focused and competitive, particularly in the lower end of the market.

Enter Equilibrium

Summit appointed Equilibrium as the lead digital agency and the partnership has since led to an impressive array of digital campaigns and as cutting-edge website development that is designed to drive qualified enquiries into sales leads.

The builds

We have designed and built new websites for four of Summit's major brands, with two more currently in development. The websites are based on a robust and user-friendly CMS platform which allows Summit full control over their website content.

mySummit

Customer satisfaction and peer referral is vital for the Summit Homes Group. Equilibrium created a portal, called mySummit, that allows customers to log in and check every aspect of their home's construction as it progresses. This tool relieves a lot of customer anxiety and keeps them engaged with the brand the entire way through the construction experience.

Lead generation

Equilibrium helps to create digital campaigns aimed at increasing brand awareness and driving qualified enquiries. The campaigns integrate Summit's CRM platform, which significantly reduces the staff hours involved in managing properties across multiple websites.

Analytics

We set up in-depth website analytics to report on visitation statistics, customer experience and other metrics. We use tools such as Google Tag Manager, Google Analytics events, goals, in-page and custom views, as well as Crazy Egg tracking, which allows the analysis of user behaviour on key conversion points of the website through heat mapping tools.